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Hello there, I'm Shermaine.

I help leadership teams cut through the chaos and get moving.
Curious? Keep on scrolling.

I get shit done. And empower others to do the same.

Have a problem to solve? I’ll play detective and find a solution. Throw a mess my way? I’ll sort it out and tie a big red bow around it. Have a vision but no clear path to get there? I’ll build the strategy with you—and get things moving.

Give me a challenge and I’ll roll with it: Scale recruitment during hypergrowth. Shape operating models and ways of working to keep teams aligned. Build AI-powered tools that make teams work faster and smarter. Launch new products across 100+ markets globally. Drive strategic planning cycles and leadership alignment. Lead cross-functional projects and teams across regions. Design training and change initiatives that actually stick. All with a dose of positivity and coffee in my hand.

I work directly with Founders, CEOs, COOs, and leadership teams—aligning priorities, building strategy, turning it into action, and keeping momentum moving even when things get messy. In fact, that’s usually when I’m at my best. Along the way, I’ve worked across Perth, Sydney, Shanghai and Berlin, partnering with scrappy startups and global brands alike to keep teams moving, no matter the size or structure.

Some call me a generalist—I just have an obsession with untangling threads, simplifying complexity, connecting dots, creating systems, and working on the things that truly matter.

Klarna

Redesigned Klarna’s recruitment strategy, refined its operating model, and led cross-functional execution during a period of rapid growth. Building systems, solving complex problems, and helping the business scale without breaking.

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Wunderman Thompson

Oversaw MINI’s global digital campaigns across 100+ markets—aligning teams, scaling launches, and evolving the brand beyond automotive. Led cross-functional delivery across regions and disciplines, making sure the strategy held together from big idea to global rollout.

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Paper Stone Scissors

Led client relationships, internal systems, and team operations at a boutique creative agency in Shanghai. Built the tools, structure, and partnerships that helped us work better—across projects, people, and process.

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OpenIDEO Berlin Chapter

Co-founded the Berlin Chapter of the global OpenIDEO network, using human-centered design to tackle challenges in sustainability, education, and circular systems. Led the chapter, shaped the storytelling, and built a community to turn bold ideas into real action.

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TEDxShanghai

Led communications, content, and brand for Asia’s largest TEDx event. Shaped a two-day experience for 2,000+ attendees, bringing global ideas to life on a Shanghai stage.

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Stepping Stones

Served on the Board of a non-profit improving education for disadvantaged children in China. Brought strategy, structure, and brand clarity to a mission that mattered.

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Don’t just take my word for it

Shermaine is an exceptional generalist and with a keen ability to solve problems strategically. Her adaptability and structured approach to execution allowed her to take on a variety of high-impact initiatives. She can break down ambiguous challenges, create scalable solutions, and deliver measurable results. Beyond her business skills, Shermaine is a natural leader who thrives in cross-functional collaboration and stakeholder management. She worked seamlessly with senior leaders and C-Levels, aligning teams toward common goals, and was a coach to many colleagues along the way. Her ability to build relationships, influence without authority, and drive operational improvements makes her a perfect fit for strategic leadership positions.

Randy HeyrowskyChief Operating Officer — Bonmoja (Ex-Klarna)

Shermaine joined as an individual contributor but was quickly recognized as a future leader in the Staffing Domain and stepped into a leadership role in a team responsible for driving innovations and creating end-to-end processes for engaging with candidates. Shermaine has a unique skillset where she is both deeply creative and innovative whilst having a strong ability to deep-dive into details and applying an analytical mindset. Furthermore, Shermaine was a much appreciated leader guiding, coaching and engaging her team during a challenging hypergrowth period; always maintaining a positive, can-do attitude and managing demanding senior stakeholders with professionalism and grace. I truly appreciated working with Shermaine and would be happy to work with her again in a heartbeat.

Frida JonesChief Enterprise Officer — Epidemic Sound (Ex-Klarna)

We were impressed by Shermaine’s outstanding performance. She quickly familiarised herself with complex, diverse and demanding assignments, demonstrating a quick grasp, holistic and systematic thinking, strong organisational talent, and consistent energy—even under extremely high workloads and time pressure. Her work was characterised by strategic and precise planning, clear structure, and reliable execution. She led her team in a model way, motivating them with her success-driven and people-oriented leadership style. Shermaine collaborated seamlessly with clients and senior leaders, performing overwhelmingly well and demonstrating assertiveness, strong communication, and her ingenious negotiation talent. She consistently delivered results and contributed significantly to both operational efficiency and client satisfaction.

Anke PetersGlobal Client Lead & Managing Partner—Wunderman Thompson

During the time Shermaine worked for us, our Shanghai studio was greatly enhanced with an increase in annual revenue of 120%. Very goal oriented as well as a team player, Shermaine always delivered results, yet was easygoing. She was devoted to her work, but being a real people person, she was also extremely enjoyable to be around. She created excellent rapport with her clients and strong bonds with our teams. The projects she was assigned to were great successes and her contribution to the company’s growth initiatives was significant from conception through to execution. The dedication and initiative she has shown this business was far beyond her daily obligations and the legacy she has left is a reminder of the exceptional person she is. I believe she possesses the skills and qualifications to make her an integral member of any company.

Atia CaderCo-Founder & Creative Director — Paper Stone Scissors

For Shermaine, work is pleasure and she takes pride and joy in doing it. She is also a real doer. Gets things done with a lot of attention to detail and a methodical & logical organisation. She is also a comprehensive problem solver and no stone gets unturned if she is on a mission. Shermaine is also a natural relationship builder. Her positive persona puts people at ease and helps for reaching out to new business and sustaining and developing current ones. She is also instrumental in building positive company culture. During her time at Paper Stone Scissors, Shermaine initiated and developed standards and guides for internal brand usage. I highly recommend Shermaine for any position that she aspires to achieve and can give assurance that she would perform above and beyond any expectations.

Gergana Le CoqCreative & Managing Director — Paper Stone Scissors

Over the years of working with many Account Managers, Shermaine was one of the best. She made the continuous effort to deeply understand us, ensuring that our strategy and communications aligned to the overall brand. I would recommend Shermaine for the endeavours she chooses to pursue, and believe that she would be an asset to any team.

Jacquelyn WuBrand General Manager — Living Octave

100% of the feedback we have received for TEDxShanghai has been 300% positive. It was a joy working with Shermaine, who managed to facilitate the process without making us feel pressured despite the tight deadlines provided to them. One can not ask for anything more - great work, mindful caring, and a most pleasant experience.

Richard HsuFounder — TEDxShanghai

Shermaine immediately impressed me and my colleagues with her professionalism and enthusiasm during the fundraising event, Now&Them. As a result, we invited Shermaine to join our Board of Directors where she played a very positive role. Shermaine consistently shows drive and passion, and a strong commitment for making the world a better place.

Corinne HuaFounding Director — Stepping Stones

Creative + dynamic + clear communicator + solution driven: working with Shermaine is a collaboration that results in great outcomes. Always inclusive, focused and a great problem solver, she seamlessly coordinated the workflow whilst keeping us engaged at all times. Her client-centered approach ensured our new communications truly reflected our personality and our values.

Coreene HorenkoOutreach Manager — Lifeline

During Shermaine’s time at M&a, she assisted in transforming our Event Department’s administration system and worked on building solid processes for all employees to follow. She was highly motivated, organised, driven and a pleasure to work with. Her enthusiasm, positive attitude and work ethic are admirable.

Sara HillEvents Director — McCorkell & Associates
Want to collaborate—or simply learn more?

You can download my resume below or better yet, just reach out. I'd love to hear from you.

ContactResume